2026 Role Model Experience with Nor-Lea General Hospital
(Recipient of the 2025 National Baldrige Award)
November 4 and 5, 1:00 pm – 4:15 pm MT via Zoom
Cost: $95 (a 100% discount is available to RMPEx CoP members upon checkout).
Download the 2026 RMPEx RME Day Flyer
Day 1 (1:00 PM – 4:15 PM)
Welcome: David Shaw, CEO
Leadership:
A journey worth taking
Developing and Hardwiring Culture, Leadership System, Community Relations
Speaker: David Shaw, CEO
Strategy:
Strategic Planning and Execution
Development of the Strategic Planning Process, Alignment with the workforce, Execution of the Strategic Plan
Speakers: BranDee Savell, CNO; David Shaw, CEO; Grace Griffin, Manager of Center for Innovation
Customers:
Turning feedback into action – Building a framework to create an Exceptional Experience
Development of our customer framework, creating actionable data, and a new approach.
Speakers: Hans Baijense, Performance Excellence Director, Carolina Gonzalez, Patient Experience Specialist
Q&A with the Nor-Lea executive team
Day 2 (1:00 PM – 4:15 PM)
Opening: Bryan Welch, COO
Workforce:
Workforce Engagement
Development of an Organizational Rhythm that promotes and sustains Employee Engagement
Speakers: Josue Rodriguez, CHRO, Tammy Armitige CPCO (Chief Primary Care Officer)
Measurement, Analysis, Knowledge Management:
The Ascent to Financial Viability
Building Sustainability Through Operational Intelligence
Speakers: Allyson Roberts, CFO; Lynda Davis, Director of Finance/Decision Support
Operations:
Climb to Operational Excellence
Developing a performance excellence system, managing processes through scorecards, dashboards, and data
Speakers: Bryan Welch, COO; Tammy Armitige, CPCO; Hans Baijense, Performance Excellence Director
Q&A with the Nor-Lea executive team
Series registration (one ticket for entire event): https://rmpex.org/series/rme/
The Zoom meeting links will be emailed from RMPEx to each confirmed registrant before November 4.