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Organizations constantly face the need to adapt and evolve. Change is inevitable, but navigating it effectively requires a strategic approach that prioritizes both change management and organizational learning. This is where the Baldrige Excellence Framework, a roadmap for organizational performance excellence, offers valuable insights. Baldrige......

Achieving and sustaining high performance within your organization isn’t a luxury, it’s a necessity. But what truly differentiates top-performing organizations from the rest? Is it sheer luck, industry dominance, or some secret sauce known only to a select few? While there’s no magic formula, research......

By Stuart McRae City Administrator City of Sheridan, Wyoming I’m not sure this is a leadership lesson as much as it is me taking stock of the week.  It’s been a really horrible week for us in Sheridan, but it’s also been one of the......

If you are ready to increase operational performance, increase efficiency and improvement across all areas of your organization, then Lean Six Sigma might be for you.  Lean Six Sigma provides a proven framework for increasing productivity, improving customer satisfaction, and reducing costs. As the world’s......