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If you are ready to increase operational performance, increase efficiency and improvement across all areas of your organization, then Lean Six Sigma might be for you.  Lean Six Sigma provides a proven framework for increasing productivity, improving customer satisfaction, and reducing costs. As the world's...

By Stuart McRae City Administrator City of Sheridan, Wyoming I’m not sure this is a leadership lesson as much as it is me taking stock of the week.  It’s been a really horrible week for us in Sheridan, but it’s also been one of the best in some...

Achieving and sustaining high performance within your organization isn't a luxury, it's a necessity. But what truly differentiates top-performing organizations from the rest? Is it sheer luck, industry dominance, or some secret sauce known only to a select few? While there's no magic formula, research...

Organizations constantly face the need to adapt and evolve. Change is inevitable, but navigating it effectively requires a strategic approach that prioritizes both change management and organizational learning. This is where the Baldrige Excellence Framework, a roadmap for organizational performance excellence, offers valuable insights. Baldrige emphasizes...